Ordering & Delivery

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else outside the UK, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, Amex. Your card is charged when the order is placed but if the goods are not delivered or they are faulty you will receive a full refund.

If you are a UK customer, you can receive an invoice for the goods and pay later. Just like when you phone, fax or post an order.
All you need to do is select 'Invoice with Order' at the checkout. It's that easy!

Non UK customers who want to pay by invoice should contact us first. If you have any queries regarding payment, phone Gillian on 01535 631 346, or email gillian@blacksheeppress.co.uk

Prices are in British Pounds Sterling (GBP) £. Prices are also shown in other currencies but this is only a guide. The exact cost after conversion will be determined by your credit card company.

No charge will be made for postage. There is a minimum order level of £14 (GBP).

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping and Handling

No post or packing charged - worldwide!

Delivery Schedule

Goods will be normally be despatched within 7 days. There may be periods when this is delayed due to holidays. Goods will be sent by Royal Mail, first class post in the UK & Airmail elsewhere in the world. Royal Mail delivery targets are usually within 3 working days inside Western Europe and 4 to 8 working days to destinations outside Europe. Delays are occuring with mail into the U.S.A. due to Homeland Security inspections
If you have any queries regarding the progress of your order please e-mail us.

When you order a download you will receive an email with links to you products.

Back Orders

Because CD’s are burnt to order back orders will not be an issue.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added to the cost of the CD. All other orders are VAT free.

The buyer is responsible for all local taxes.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach SagePay's payment system. They are not held in clear text on any web site.

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